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Our Customer Reviews
Definitely recommend! Ed was very friendly and knew exactly what was wrong over the phone when we described the problem. We called on a Sunday and said we needed someone out ASAP, so he finished his existing job and came by Sunday night to complete our job. He was knowledgeable, honest, and reasonably priced…and a real nice guy too. Ed is definitely my go-to hvac guy now, and will highly recommend to anyone.
I called and was in immediate need of a part. It was right at closing time and I left a message. Ed gave me a call back even though it was after hours, and was super helpful, and helped make sure I got the part I needed at a supplier that was open. He didn’t push for a hard sell to come and install it, and helped me find it right away. If I need something bigger (I only do basic repairs), I’d definitely go with Around the Town!
I had positive feelings about my experience with Around the Town HVAC. I initially found them on Google. I was motivated to call them after viewing their website and reviews.Here is what I loved: They arrived on time, did exactly what we hired them to do (clean our furnace). Ed and Sal worked quickly and efficiently during the time they were in our home. The entire job took about an hour.I felt they were respectful as they never tried to sell us services we didn’t want or need.
I’m delighted with the service provided by Around the Town. I have been their customer for years, and I have a maintenance contract with them for A/C. I also have had my water heater replaced by them. One weekend I had a problem with my heater, and I called them to send someone to fix it. The person on the phone checked my info and told me that they would send out a service technician right away. They arrived and provided maintenance In 15 minutes and checked out the rest of the central heating to confirm that it was in good working order. I’m pleased and recommend the maintenance contract for fast service and quick maintenance.
Quick. Efficient. Cost effective. These guys beat 6 quotes on a brand new hvac system for a 1500 sq ft home. Original system broke down at night. Called around the next morning. These guys were the first to return my call, gave me lowest quote of 6 and promptly came out and ordered the system. Picked up and installed the next day. Highly recommended! Have called them several times since for questions and yearly maintenance. Always the same service! AAA+/5*!
Had great with service from Ed at Around the Town. He came out to inspect my air conditioning which wasn’t working. He was as able to identify the problem and offer multiple solutions, one of which worked immediately.Quick service, very helpful, went above and beyond to provide helpful information and fix the problem. He was as willing to send someone out on a holiday at no extra charge, though fortunately it wasn’t needed. Couldn’t have been more helpful!
This place was perfect – I came home from a business trip Friday afternoon and my place was 40 degrees. Gave them a call and Ed was out to take a look at my furnace 2 hours later and the next morning showed up with his son Zach and was able to get a new furnace installed. In less than 20 hours everything was done. Super quick, super professional, and very transparent. Ed was great to work with – he even let me have a call with one of my HVAC buddies on speaker phone to vet the issue and the price, since I’m pretty clueless when it comes to this stuff. Highly recommended and who I’ll be going back to for any HVAC needs moving forward.
We had some major furnace problems right as the cold was coming in and we were about to leave town. Unfortunately we ended up having to replace the furnace. Ed and his team were quick to diagnose, fair with the quote, and diligent when it came to getting the work done.They even loaned us some of their space heaters since they wouldn’t be able to start work for the next couple of days.Can’t recommend enough, they’ll be our go-to HVAC company from here on out.
I love the customer service from the Technician that responded to my service call. He was responsive to my concerns and he spent a considerable amount of time explaining how my furnace worked due to it’s age. When the time comes to replace my furnace they will be the company I choose to buy and install it.
Ed from Around The Town Heating and Cooling, along with his son Saldid a great job installing our new furnace. He showed up on time, brought protection for the common area hallways, took his shoes off when he entered our home and was meticulous in his work. I’ve used them twice so far and I’d use them again.DF
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