New Furnace and AC Installation

Ensuring Quality: A Look at Our Recent New Furnace and AC Installation at Damen and Roscoe Street

We recently installed a new furnace on February 10, at Damen and Roscoe Street. Shortly after installation, the homeowner, Jim, noted that the temperature had only risen from 59 to 62 degrees over five hours. Recognizing that the furnace should have reached the thermostat’s set point, I returned the next morning to investigate.

Upon inspection, I noticed a flash code of 4 on the furnace’s circuit board, a common indicator of overheating. It became clear that the initial setup was incorrect due to an oversight during the start-up procedure, which our technician had missed.

Addressing Safety Concerns

Ensuring safety with a new furnace and AC installation is crucial. Thankfully, modern furnaces come equipped with advanced safety controls that automatically shut down the system if an issue like overheating arises, preventing potential hazards. In many cases, you can reset these lockouts by simply turning off the power to the furnace for 20 minutes to an hour, allowing it to resume normal operations safely.

Corrective Measures and Our Commitment

After resetting the furnace, I conducted the necessary start-up tests, including temperature rise, gas pressure, and blower motor speed adjustments. Once these adjustments were made, the furnace operated smoothly, running “like a kitten.”

This incident underscores the importance of thoroughness in our installations. We stand behind our work and take responsibility for ensuring every installation is done right the first time. At Around the Town Heating and Cooling, unlike many competitors, we guarantee our installations and the seamless operation of your new furnace. Our commitment to quality and customer satisfaction ensures that you can trust us to keep your home comfortable and safe year-round.

If you’re considering a new furnace, trust us to deliver impeccable service and reliable installations. Contact us today—let us ensure your home stays warm with expert care.

Thanks, Ed